Healthcare & Analytics Platforms

Overview

These were client-facing projects built for a client based on North American market. These platforms were designed to help healthcare industry and the automotive industry.

Healthcare Product

This product assists medical professionals identify/diagnose specific diseases based on the pain point described by the patient. Healthcare products come with a particular set of challenges. The domain is heavily regulated (HIPAA, GDPR), the users are often medical practioners rather than tech-savvy users, and the consequences of a poorly designed workflow can be dangerous. Getting the requirements right and not just technically correct was crucial. Identifying how the users work and use the product was the most critical part of this engagement. My role was focused on the business analysis side: understanding what the client actually needed, translating those needs into structured requirements the engineering team could build from, and keeping both sides aligned throughout delivery.

Analytics Platform

This data analytics platform was designed to streamline data visualization and reporting, enabling easy and efficient access to key business insights in any domain. This platform is the blueprint that can be used and changed according to the business need of the customer. My role was again focused on the business analysis side: understanding what the client actually needed and translating those needs into structured requirements the engineering team could build from.

What I Did

• Conducted requirement gathering sessions with client stakeholders.
• Mapped existing workflows to understand the current state before defining the target state.
• Documented functional requirements, user stories, and acceptance criteria.
• Produced process flow diagrams to communicate complex data flows and user journeys.
• Produced comprehensive user guides and end-user documentation, enabling smooth product adoption and reducing onboarding friction for users.
• Facilitated Agile ceremonies including daily standup, sprint planning, reviews, and retrospectives.
• Acted as the communication bridge between the client and the delivery team for requirement clarifications and change requests.
• Reviewed test cases to ensure QA coverage aligned with agreed requirements.

Tools & Technologies

Jira · Confluence · Figma · Google Suite · Sauce Labs · Miro

Outcome

The project releases was delivered within the agreed timeline across multiple sprint cycles. The engagement reinforced how important domain-specific user research is when building in healthcare. Features that seem straightforward on paper often hide significant complexity in how they need to behave for real users.